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When you lease a car or van, one of the most common concerns is fair wear and tear — particularly as the end of the agreement approaches.
Scratches, scuffed wheels, interior marks and general signs of use are all part of everyday driving and working life. But how do leasing companies decide what’s acceptable when a leased vehicle is returned?
In this guide, we explain what fair wear and tear means for leased vehicles in the UK, what’s considered acceptable under industry standards, and how you can avoid unexpected costs at the end of your lease.
Fair wear and tear refers to the normal deterioration of a leased vehicle caused by reasonable day‑to‑day use over the lease term.
It does not mean the vehicle must be returned in perfect condition. Instead, it recognises that mileage, road conditions, weather and time will naturally affect a vehicle’s appearance and condition.
In the UK, most leasing providers follow the British Vehicle Rental and Leasing Association (BVRLA) Fair Wear and Tear Guidelines. These guidelines provide a clear and consistent industry standard for vehicle condition at return.
Under BVRLA guidelines, examples of acceptable wear and tear commonly include:
For vans and commercial vehicles, wear consistent with loading, tools and day‑to‑day work is taken into account, provided damage does not exceed BVRLA guidelines.
In short, normal use is expected and allowed.
Some types of damage are usually classed as chargeable because they go beyond reasonable use. These may include:
❌ Deep scratches exposing primer or bare metal
❌ Large dents or multiple dents on the same panel
❌ Cracked windscreens or damaged lights
❌ Heavy kerb damage to alloy wheels
❌ Torn upholstery or heavily stained interiors
❌ Missing equipment such as keys, charging cables or parcel shelves
Damage caused by accidents, neglect, poor repair work or misuse is not classed as fair wear and tear.
At the end of your lease, the vehicle is normally:
You’ll usually receive a report confirming whether any wear or damage exceeds acceptable standards and whether charges apply.
Most customers return their lease vehicles without any additional charges. A little preparation can make a big difference.
We recommend checking the vehicle condition 10–12 weeks before return, not the day before collection.
Cleaning makes it easier to identify any issues and prevents dirt masking damage during inspection.
If you know a dent or scratch is outside guidelines, arranging a professional repair in advance is often cheaper than end‑of‑lease charges.
Make sure you still have:
Yes — electric cars and electric vans are assessed using the same BVRLA fair wear and tear principles as petrol and diesel vehicles.
However, EV‑specific items such as charging cables and charging ports are also inspected, so these must be returned in good working order.
If you believe a charge is unfair or does not align with BVRLA guidelines, you can usually raise a dispute with your finance provider.
Leasing companies must follow clear procedures and provide evidence to support any charges raised.
At Leasing Pro, we support customers leasing cars and vans, and we believe you should feel confident throughout your agreement — including at the point of return.
We:
If you’re approaching the end of your lease or have questions about vehicle condition, our team is always happy to help.
If you’d like advice on leasing, vehicle care or end‑of‑contract queries, we’re here to support you.
Get in touch with the Leasing Pro team to explore specs, availability or tailored quotes.
✉ enquiries@leasingpro.co.uk
📞 01942 270114
🌐 www.leasingpro.co.uk